Contact Us

Thank you for visiting Monro. We value your feedback, questions, and any inquiries you may have regarding our content. This page outlines the best ways to contact us and clarifies what we can, and cannot, assist you with. Please read through the sections carefully to ensure your query reaches the correct department or entity.

Monro is an independent affiliate and review website dedicated to providing honest and comprehensive reviews of online gambling brands, including casinos and sportsbooks. It is crucial to understand that Monro is NOT an online casino or sportsbook operator. We do not operate any gambling platforms, hold player accounts, process financial transactions, or manage any aspect of gameplay. Our role is to research, review, and inform our readers about various online gambling services. We are an informational resource, not a service provider for direct gambling activities.

We are here to assist with matters directly related to the content and operation of the Monro website. Specifically, we can help with:

• Feedback on Our Reviews: If you have insights, corrections, or suggestions regarding any of our casino or sportsbook reviews.
• Content Inquiries: Questions about specific articles, guides, or information published on Monro.
• Partnership and Advertising Opportunities: For businesses interested in collaborating with Monro or advertising on our platform.
• General Website Support: If you encounter technical issues while browsing the Monro website.
• Reporting Inaccurate Information: If you find any factual errors or outdated information on our pages.

As an independent review site, Monro cannot provide assistance with issues that fall under the direct responsibility of online casino or sportsbook operators. We do not have access to player accounts or internal operator systems. Therefore, we cannot help with:

• Player account access or recovery.
• Deposit, withdrawal, or payment processing issues.
• Bonus claims, wagering requirements, or promotional disputes.
• Game fairness or technical problems within a specific casino's games.
• Verification processes (KYC, Know Your Customer) required by operators.
• Any form of direct customer support for an online casino or sportsbook.
• Mediating disputes between players and gambling operators.

For any of the above concerns, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account details and resolve such issues.

If your inquiry pertains to your personal account, deposits, withdrawals, bonus terms, game play, or any other operational aspect of an online casino or sportsbook, you must contact that specific operator's customer support directly. Monro does not have the ability to access your account information, process transactions, or intervene in disputes with gambling operators. Each online casino and sportsbook provides its own customer service channels, typically including live chat, email, or telephone support. Please refer to their respective websites for their contact details.

For all legal inquiries, official notices, or matters requiring legal attention concerning the Monro website or its content, please use the dedicated email address provided below. This includes requests for information from legal authorities or formal legal correspondence. Please ensure your communication is clear, concise, and includes all relevant details. We will respond to legitimate legal inquiries in a timely manner.

Email: [email protected]

Monro respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright or intellectual property rights, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice or a similar copyright infringement claim to our designated agent. Your notice must include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Email: [email protected]

Monro is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly encourage anyone struggling with gambling-related issues to seek professional help. We provide information and links to reputable organizations that offer support and resources. If you or someone you know needs assistance, please visit our Responsible Gambling section for links to helplines and support groups. These organizations offer confidential advice and practical strategies for managing gambling behavior.

We aim to respond to all legitimate inquiries within 2-3 business days. Please note that response times may vary depending on the volume of requests and the complexity of your query. We appreciate your patience and understanding. For urgent matters, please ensure your email subject line clearly indicates the urgency. We prioritize legal and copyright notices accordingly.